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Managing Compassion Fatigue

Managing Compassion Fatigue

Managing Compassion Fatigue

Tuesday, October 6, 2026 - 9:30:00 AM until

About this series

The Frontline Network is really pleased to be working with the team at BGPS to offer these free, online, monthly spaces for frontline staff working with people experiencing homelessness in England. Sessions will connect peers, share learning and experiences, and take away helpful resources to support people in their roles. Staff facilitating sessions each have frontline and clinical practice experience.

Each session will have a different, but complimentary, theme focus. Key to each session will be providing practical ways staff can support themselves through the often challenging and busy environments they work in, which impacts their energy, wellbeing, physical and mental health.

The first three sessions will cover the following topics:

  • 9.30am-11am, Tuesday 6th October - Managing Compassion Fatigue
  • 12pm-1.30pm, Friday 20th November - Holding our boundaries to support ourselves
  • 3.30pm-5pm, Thursday 17th December - Responding to Moral Injury in difficult environments

How will the session be structured?

Each 90 minutes session will have a set theme focus and have two trained facilitators to run these. Sessions will provide a balance of:

  • Facilitator presented information on the topic focus
  • Small group breakout conversations with up to 4 people to reflect, talk and share around some guided questions
  • Opportunities to hear and feedback to learn from others in the large-group format
  • Round up of helpful resources to take away afterwards

We are offering different times and days of the week each month for these, to accommodate differing work patterns and staff schedules, all within a bite sized 90 minutes timeslot.

What do we mean by Compassion Fatigue?

The term ‘compassion fatigue' is commonly used in our sector, but this section will unpack whether we mean compassion fatigue or whether in fact we are referring to empathy fatigue. We will define both compassion and empathy, understanding why they are both important but distinct.

Empathy fatigue is the gradual lessening of empathy over time due to repeated demands (heavy caseloads, service pressures, repeated exposure to victims of trauma). Empathy fatigue can leave you feeling helpless, overwhelmed, exhausted, detached, numb, irritable and physically tired.

Who can attend

The Frontline Network is trying to increase its reach and connect with more staff via online and in person connect events in areas of England where it does not currently run a local network in. Currently, these sessions are only open to:

  • Staff in England who work directly with a group of people experiencing homelessness.
  • Staff based in areas outside of London, Blackpool, Wyre and Fylde, Brighton & Hove or Leeds

We want to provide these additional connection points to staff in other areas to be able to meet, share and learn from other peers and access helpful resources to support them in their roles.

How are other session topics decided?

Each attendee will receive a short feedback form after the session, and this will inform onward focuses. Initial session themes being offered build on topics raised in conference and survey feedback.

What about my opportunities to attend networking events if I am based in one of the above areas?

If you are based in one of the following areas of England, we have the following local networks who run regular networking and training events. We’ve included some upcoming events they are offering along with links to register to be updated on upcoming events. We’ve also included links to our devolved nation networks.

If you have any questions, please feel free to contact our team on frontline@stmartinscharity.org.uk

What's on?

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  • Managing Compassion Fatigue

    Managing Compassion Fatigue

    Tuesday, October 6, 2026 - 9:30:00 AM
    New series offering free, online, monthly spaces for frontline staff working with people experiencing homelessness in...