The Frontline Network launched ten years ago as a UK-wide offer of support to frontline staff, to amplify their voices and highlight best practice in the sector. In ten years, the sector has faced multiple challenges and difficulties, from austerity, rising housing costs, welfare reform, COVID and increasing demand for crisis support.

Yet throughout these challenges, we have also witnessed the extraordinary passion, resilience, and determination of frontline workers. We have seen innovation and new ideas emerge to improve outcomes for people experiencing homelessness, the unwavering care and commitment of teams working in difficult circumstances, and the strength of communities coming together to support one another and drive positive change.