[Skip to Content]
Northern Ireland Frontline Network: Events on the Cost Of Living Crisis

Northern Ireland Frontline Network: Events on the Cost Of Living Crisis

Northern Ireland Frontline Network: Events on the Cost Of Living Crisis

Friday, August 26, 2022

This blog was originally shared on Homeless Connect's website

At the end of June 2022 Homeless Connect hosted two fully booked Frontline Network seminars on the cost of living crisis.

At the Guildhall in Derry/Londonderry, and at NICVA in Belfast, panels of expert speakers delivered keynote presentations to audiences of frontline workers, setting out the current challenges, and offering practical and strategic solutions to dealing with them. The workers in attendance also got the opportunity to share their insight and experience. Both events were hosted by Homeless Connect CEO, Nicola McCrudden.

  • At the Guildhall the speakers were: Goretti Horgan, Senior Lecturer in Social Policy at Ulster University; Ciara Ferguson MLA, Chair of the All-Party Group on Homelessness; Liam Milligan, Chair of Homeless Connect, and Director of the Northwest Methodist Mission; and Amy McParland, Project Manager at Advice NI.
  • At NICVA the speakers were: Professor Ann-Marie Gray, Professor of Social Policy at Ulster University; Kirsten Hewitt Director of Homeless Services at the Simon Community; Aisling Devine, Service Manager at the Simon Community; and Arfawn Yasin of Advice NI.

The video below shares insights from some of the event speakers: 

Speaking at the Guildhall, Homeless Connect Chair, Liam Milligan, stated that current rising costs pose a real challenge to service providers, with some providers facing a recent 40% hike in the cost of electricity, and 193% rise in oil.

At both the Belfast and Derry events Goretti Horgan and Professor Gray pointed to recent research that found that a quarter or respondents said they wouldn’t have the resources to pay an unexpected but necessary expense of £500. A similar number responded that they had recently had to turn down or off the heating due to costs.

Another worrying statistic from the Ulster University research was that only 10% of properties in the private rented sector are eligible to have 100% of their rent paid by Housing Benefit, whilst most involve the tenants making up the shortfall out of their disposable income (or falling into arrears).

Kirsten Hewitt from Simon Community told delegates that the impact of the rising cost of living is another significantly challenge providers need to navigate whilst still coming out of a health crisis. She stated that the percentage increases in electricity, gas, petrol, and agency costs are putting a strain on the delivery of frontline services.

Kirsten also voiced her concern about what impact this current crisis will have on those at risk of experiencing homelessness, and that the number of households faced with this will certainly increase.

She spoke of the need to look to those who can help in the community, and work together, to continue to support individuals to leave temporary accommodation despite the significant financial challenges they will face.

Amy McParland and Arfawn Yasin from Advice NI reminded delegates at both events that their network of partners throughout Northern Ireland are on hand to provide practical guidance throughout the cost of living crisis.

Delegates pointed out that something needs to be done urgently about staff pay in the homelessness sector, and that they are losing staff to entirely different professions, who are able to offer more competitive wages and terms and conditions.

Reflecting on what she had heard during the events, Homeless Connect CEO, Nicola McCrudden said:

“We’re grateful to all our speakers for their insight into the cost of living crisis and homelessness. The big takeaways from these events are that people are borrowing more, struggling to pay their rent/mortgages, struggling to heat their homes, struggling to eat enough and pay for fuel. This is affecting service users (including thousands of children), as well as frontline staff and charity providers."

Staff on the frontline so dedicated to their work but “burnt out”  – with many on minimum wage and frustrated due to current funding arrangements. Many charities can’t uplift pay, and feel frustration for service users who can’t access services. The overall message in both the Guildhall and NICVA was that the Stormont Executive needs to get up and running again as soon as possible.”

Feedback from attendees about the events included:

"Very positive and constructive partnership and networking"

"Good to hear the perspectives of other providers"

"Great meeting of minds"

Slides from the Belfast and Derry events can be accessed online. 

You can learn more on Homeless Connect's website and sign up to receive regular updates. 

News and Views

  • Brain Injury Guidance

    Brain Injury Guidance

    Leigh Andrews of Change Communication offered specialist advice on brain injuries and homelessness through a digital...
  • End Furniture Poverty Survey

    End Furniture Poverty Survey

    End Furniture Poverty have recently spoken with the Frontline Network to discuss their important ongoing survey, seek...
  • Cover the Cost Campaign

    Cover the Cost Campaign

    Jasmine Basran, Senior Policy Officer at Crisis, talks to us about the Cover the Cost Campaign, asking the Government...
  • VRF Impact Report 2018/19

    VRF Impact Report 2018/19

    Over the past year we have given out 3827 grants totaling £1,156,805 through the VRF. Read the latest Impact Report t...
  • Influence from the Frontline

    Influence from the Frontline

    Frontline workers are crucial at giving insight into the viewpoints of the people they work with as well as the chall...
  • The Vagrancy Act

    The Vagrancy Act

    Crisis, along with others including Homeless Link, Cymorth Cymru, Centrepoint, St Mungo’s, Shelter Cymru and the Wall...
  • Influencing local decisions

    Influencing local decisions

    Zoe, Frontline Network Coordinator at Coventry Citizens Advice, talks to us about the Coventry Frontline Network and...
  • The Litigant in Person Network

    The Litigant in Person Network

    Martha de la Roche, Network Development Manager at Litigant in Person Network (LiP Network), tells us about The LiP N...
  • VRF Impact Report

    VRF Impact Report

    Find out what impact VRF had last year and how to get involved in shaping its direction in the coming year.
  • Housing First Scotland

    Housing First Scotland

    Please see here for the first issue of Housing First Connect - a twice-yearly newsletter for Scotland’s new Housing F...
  • Slaying the Dragon

    Slaying the Dragon

    Will Golding, Edinburgh Tutor at Crisis, talks to us about 'Slaying the Dragon'.
  • CPAG - Early Warning System

    CPAG - Early Warning System

    Dan Norris, from CPAG, talks to us about a new Early Warning System to record the impact of benefit changes implement...
  • The Hostile Environment

    The Hostile Environment

    Bethan Lant, a Project lead from Praxis, writes about the creation of a hostile environment for migrants and refugees.
  • Wrexham’s Crisis Cafe

    Wrexham’s Crisis Cafe

    Sinead Kelleher writes about Wrexham's Crisis Cafe, a multi-agency response to Universal Credit.
  • Frontline Worker Survey

    Frontline Worker Survey

    We are asking frontline workers to participate in a survey, aimed at those working with clients who are experiencing...
  • A map through conflict

    A map through conflict

    A Cyrenians Mediator writes about their innovative Amber Mediation and Support Project, a model of mediation and supp...
  •  “A place to call home"

    “A place to call home"

    Hannah Gousy was seconded from Crisis to the Centre for Social Justice (CSJ) to help design policy recommendations to...
  • A London Nightshelter

    A London Nightshelter

    On 7 November we opened our church-based shelters for the winter with more churches signed on then ever before. Glass...
  • 'Step Up' at The Connection

    'Step Up' at The Connection

    Wyn Newman introduces the volunteer programme 'Step Up' that has been developed at The Connection for service users.